Innovative Service Design and Strategy Leader with 25+ years of global experience in shaping user experience strategy and design across Financial Services, Health Care, Travel & Transportation, Retail, and Pharma & Life Sciences sectors. Proven track record in delivering impactful strategic roadmaps, prototypes, and production-ready products. Expert in crafting compelling experiences for mobile, desktop, and wearable platforms by leveraging cutting-edge technologies such as artificial intelligence and augmented reality. Adept at employing Design Thinking methodologies and dynamic leadership to foster collaborative and high-performing teams.